Shipping & Delivery Policy
Last Updated: [Date]
At AI Canva Templates, we are committed to providing you with a seamless experience when it comes to accessing your digital products. This Shipping & Delivery Policy outlines how our delivery process works for the digital templates you purchase on our website.
1. Digital Product Delivery
All of our products are digital downloads, which means there is no physical shipping involved. Once your payment is processed successfully, you will gain immediate access to your purchased templates. You can download the files directly from your account or receive a download link via email.
2. Accessing Your Templates
After completing your purchase, you will receive an order confirmation email containing details about your order and a link to download your templates. Please check your spam or junk folder if you do not see this email in your inbox.
To access your templates:
- Log into your account on our website.
- Navigate to the “My Account” or “Purchases” section.
- Click on the relevant order to view and download your templates.
3. Download Limitations
Please note that you are allowed to download your templates a limited number of times to prevent misuse. If you encounter any issues with downloading your templates or if you need additional downloads, please contact our support team.
4. Technical Issues
In the event that you experience any technical issues while trying to download your templates, please reach out to us at info@aicanvatemplates.com. Our team is here to assist you and ensure you have access to your purchased products.
5. Refunds and Exchanges
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once the purchase is complete. If you encounter any defects or issues with your templates, please refer to our Refund Policy for more information on how to report these issues.
6. Changes to the Policy
We reserve the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Email: info@aicanvatemplates.com
Phone: (123) 456-7890
Thank you for choosing AI Canva Templates! We appreciate your business and are here to help you with any questions or concerns.